McDewey

Call ID Info Events Action CCalling C, CCalled: NONE LRP: NONE REASON_NORMAL REASON_CALLPICKUP CCalling A, CCalled: C Calling: A, Called: C, LRP: B REASON_CALLPICKUP Calling A, CCalled: C Calling: A, Called: C, LRP: B REASON_CALLPICKUP REASON_NORMAL REASON_NORMAL GC2-CallActiveEvent GC2-ConnCreatedEvent-C GC2-ConnConnectedEvent-C GC2-CallCtlConnInitiatedEv-C GC2-TermConnCreatedEvent GC2-TermConnActiveEvent GC2-CallCtlTermConnTalkingEv GC2-TermConnDroppedEv GC2-CallCtlTermConnDroppedEv GC2-ConnDisconnectedEvent-C GC2-CallCtlConnDisconnectedEv-C GC2-CallInvalidEvent GC2-CallObservationEndedEv GC1-ConnCreatedEvent-C GC1-ConnInprogressEvent-C GC1-CallCtlConnOfferedEv-C GC1-TermConnDroppedEv GC1-CallCtlTermConnDroppedEv GC1-ConnDisconnectedEvent-B GC1-CallCtlConnDisconnectedEv-B GC1-ConnAlertingEvent-C GC1-CallCtlConnAlertingEv-C GC1-TermConnCreatedEvent GC1-TermConnRingingEvent GC1-CallCtlTermConnRingingEv GC1-ConnConnectedEvent-C GC1-CallCtlConnEstablishedEv-C GC1-TermConnActiveEvent GC1-CallCtlTermConnTalkingEv C goes off-hook and presses Pickup softkey Call 2 gets dropped or invalidated C gets a connection on Call 1 B is dropped from Call 1 C is ringing C is on call with A The flow of events differs greatly when the auto-pickup option is enabled or disabled. When Auto Call Pickup is disabled and a user presses the Pickup softkey (C), the phone rings. The user has to answer the phone as if it is a normal call. When the phone is ringing, the original call that was created when they went offhook is terminated, they are connected to the existing call, and the old party (B) is removed from the call. There is no CiscoCallChangedEv generated when Auto Call Pickup is disabled, because the call does not change, it is terminated before C joins the new call. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1114 Message Sequence Charts Message Sequence Charts