McDewey

Swap or Cancel and Transfer or Conference Behavior Change Use Case 1 GC1 & GC2 call will be created as normal. Connected Transfer on the phone which allows connected Transfer GC1: CallCtlTermConnHeldEv for TB A calls B, B answers – GC1 B puts A–>B call on hold B calls C, C answers – GC2 GC2: CallCtlTermConnHeldEv for TB GC3: CiscoConsultCallActiveEv GC3: ConnCreatedEv for B GC3: ConnConnectedEv for B GC3: CallCtlConnInitiatedEv for B GC3: TermConnCreatedEv for TB GC3: TermConnActiveEvent for TB GC3: CallCtlTermConnTalkingEv for TB User B presses transfer and user selects active call(A–>B call) from the phone UI GC3: TermConnDroppedEv for TB GC3: CallCtlTermConnDroppedEv for TB GC3: ConnDisconnectedEv for B GC3: CallCtlConnDisconnectedEv for B GC3: CallInvalidEvent GC3: CallObservationEndedEv GC2: CiscoTransferStartEv GC1: CiscoCallChangedEv GC2: ConnCreatedEv for A GC2: ConnConnectedEv for A GC2: CallCtlConnEstablishedEv for A GC2: TermConnCreatedEv for TA GC2: TermConnActiveEvent for TA GC2: CallCtlTermConnTalkingEv for TA GC1: TermConnDroppedEv for TA GC1: CallCtlTermConnDroppedEv for TA GC1: ConnDisconnectedEv for A GC1: CallCtlConnDisconnectedEv for A GC2: TermConnDroppedEv for TB GC2: CallCtlTermConnDroppedEv for TB GC2: ConnDisconnectedEv for B GC2: CallCtlConnDisconnectedEv for B GC1: TermConnDroppedEv for TB GC1: CallCtlTermConnDroppedEv for TB GC1: ConnDisconnectedEv for B GC1: CallCtlConnDisconnectedEv for B GC1: CallInvalidEvent GC1: CallObservationEndedEv GC2: CiscoTransferEndEv User B presses transfer again Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1174 Message Sequence Charts Swap or Cancel and Transfer or Conference Behavior Change