McDewey

Events to application Scenario / Description CiscoProviderCapabilityChangedEv – CiscoProvider.canObserverlTerminalsWithRoleOver() returns false. CiscoProviderCapabilityChangedEv .hasObserverTerminalsWithRoleOverChanged() returns true. Events to Provider Observer: CiscoTermRestrictedEv TermACiscoTermRestrictedEv TermB Admin removes the new user role. PlatformException is thrown. getErrorCode() returns CiscoJtapiException.CTIERR_DEVICE_RESTRICTED Term A is a Cisco Unfied IP 6900 series phone. Application does not have the new role enabled. Term A is in application control list Application adds observer on TermA Call Scenarios: Events delivered to Terminal Observer GC1: ConnConnectedEv A GC1: CallCtlConnEstablishedEv A GC1: CallCtlTermConnTalkingEv TermA GC1: CallCtlTermConnHeldEv TermA GC2: CallActiveEvGC2: ConnCreatedEv A:P1 GC2: ConnConnectedEv A:P1 GC2: CallCtlConnInitiatedEv A:P1 Term A is configured with adress A, A:P1, A:P2 where P1 and P2 are 2 partitions. Application has the new role “Standard CTI Allow Control of Phones supporting roll over mode”enabled. Term A is configured to roll over calls to same DN with max calls and busy trigger set to 1. Application adds callObserver on terminal. X calls A, application answers the call (GC1) Application issues consult request to Y (GC2). Call is created on A:P1 Events delivered to Terminal Observer GC1: ConnConnectedEv A GC1: CallCtlConnEstablishedEv A GC1: CallCtlTermConnTalkingEv TermA GC2: CallActiveEv GC2: ConnCreatedEv B GC2: ConnConnectedEv B GC2: CallCtlConnInitiatedEv B GC2: TermConnCreatedEv TernB GC2: CallCtlConnDialingEv B GC2: CallCtlConnEstablishedEv B GC2: ConnFailedEv B. getCiscoCause() returns CiscoCallEv.CAUSE_USERBUSY No roll over for incoming calls: Term A is configured with adress A, A:P1, A:P2 where P1 and P2 are 2 partitions. Application has the new role “Standard CTI Allow Control of Phones supporting roll over mode”enabled. Term A is configured to roll over calls to same DN with max calls and busy trigger set to 1. Application adds callObserver on terminal. X calls A, application answers the call (GC1). Applications calls A from B using connect API. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1237 Message Sequence Charts Message Sequence Charts