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Events to application Scenario / Description Events delivered to Terminal Observer GC2: ConnConnectedEv A GC2: CallCtlConnEstablishedEv A GC2: CallCtlTermConnTalkingEv TermA GC2: CallCtlTermConnHeldEv TermA GC3: CallActiveEv GC3: ConnCreatedEv B GC3: ConnConnectedEv B GC3: CallCtlConnInitiatedEv B … GC3: ConnCreatedEv Y .. GC3: CallCtlConnAlertingEv Y .. GC3: ConnConnectedEv Y GC3: CallCtlConnEstablishedEv Y CiscoTransferStartEv getTransferControllerAddress() returns A….CiscoTransferEndEv Roll over to any line (same DN has another call): Term A is configured with adress A, B, A:P1 where P1 is partition. Application has the new role “Standard CTI Allow Control of Phones supporting roll over mode”enabled. Term A is configured to roll over calls to any line with max calls and busy trigger set to 1. Application adds callObserver on TermA GC1: A:P1 calls Z, A:P1 holds the call GC2:X calls A, application answers the call Application consults GC2 to Y (GC3) Application completes the transfer Events delivered to Terminal Observer … … GC1: ConnConnectedEv A GC1: CallCtlConnEstablishedEv A GC1: CallCtlTermConnTalkingEv TermA GC1: CallCtlTermConnHeldEv TermA GC2: CallActiveEv GC2: ConnCreatedEv A GC2: ConnConnectedEv A GC2: CallCtlConnInitiatedEv A Max call > 1: Term A is configured with adress A, A:P1 where P1 is partition. Application has the new role “Standard CTI Allow Control of Phones supporting roll over mode”enabled. Term A is configured to roll over calls to any line with max calls and busy trigger set to 3 and 2 on A. Application adds callObserver on TermA. X call A, A answers Application consults with Y Consult is setup on A (same line) PlatformException is thrown. getErrorCode() returns CiscoJtapiException.CTIERR_MAXCALL_LIMIT_REACHED Term A is configured with address A, A:P1 where P1 is partition. Application has the new role “Standard CTI Allow Control of Phones supporting roll over mode”enabled. Term A is configured to roll over calls to any line with max calls and busy trigger set to 1/1 on A and A:P1. Application adds callObserver on TermA. A1 calls X. X answers the call – GC1 Y calls A. A answers the call and calls consult to Z Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1239 Message Sequence Charts Message Sequence Charts