McDewey

Result Action Scenario i) Registration successful ii.) After Call Pickup Group notification time, applications gets CiscoProvPickupCallAlertEvent with calling A, Called B, pickup group number : N, pickup group partition: P1 iii.) PlatformException is thrown with reason = CTIERR_TEMPORARY_FAILUREand description “Temporary Failure”. i) Application opens provider and issues provider. registerPickupAlert(N, P1) to register for pickup alert notification for call pickup group N:P1. ii.) A calls B iii.) Application issues CiscoTerminal.pickup(Address of J in P3) at terminal of J in P3. JTAPI Application is observing J. Cisco UCM service parameter “AutoCallPickupEnabled” is set to true. J is an address in partition P3. J belongs to the Pickup Group with number N, in P1. J’s CSS is not configured to check P1. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1247 Message Sequence Charts Message Sequence Charts