/mcpCall info Event Action Ev.getCiscoFeatureReason() = CiscoFeatureReason.REASON_DEQUEUING (AddressImpl)(ConnectionImpl)((ConnEvImpl) Ev.getConnection()).getAddress()).getType() = CiscoAddress.INTERNAL GC2 ConnDisconnectedEv HP GC2 CallCtlConnDisconnectedEv HP GC2 CallCtlConnEstablishedEv B GC2 CallCtlTermConnTalkingEv termB B answers Caller (Observed) Conferences While in Queue A calls HP, call offered on B and B answers (GC1). D calls HP and gets queued (GC2). Call info Event Action GC2 callCtltermConnHeldEv termD GC3 CallActiveEv GC3 ConnCreatedEv D GC3 CallCtlConnInitiatedEv D GC3 CallCtlConnEstablishedEv D GC3 TermConnCreatedEv D GC3 CallCtlTermConnTalkingEv TermD GC3 ConnCreatedEv E GC3 ConnInProgressEv E GC3 CallCtlConnOfferedEv E GC3 ConnAlertingEv E GC3 CallCtlConnAlertingEv E GC3 CallCtltermConnRingingEv termE D initiates a consult call with E GC2 CallCtlConnEstablishedEv E GC2 CallCtlTermConnTalkingEv termE E answers Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1304 Message Sequence Charts Caller (Observed) Conferences While in Queue