McDewey

Table 327: Have a Persistent Call and Customer Call Connected; Invoke otherPickup() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION _NOT_ALLOWED _ON_PERSISTENT _CALL. Caught exception com.cisco.jtapi.PlatformException: Operation not allowed. Invoke otherPickup("8881000") on device A. Table 328: Have a Persistent Call and Customer Call Connected; Invoke redirect() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION _NOT_ALLOWED _ON_PERSISTENT _CALL. Caught exception com.cisco.jtapi.PlatformException: Operation is not allowed on a Persistent Call. Invoke redirect("2000") on the persistent call. Play Announcement Prerequisites Pre-conditions to all play announcement use cases, unless specified otherwise: • Provider is in IN_SERVICE state • All addresses and terminals are already in service. • Device A (CTI Remote Device - Name: "CTIRD3", Line A1 (dn: 9202)) • o Remote destination 1 (Name: "C1_CTIRD3_RDD1", Number: "339006") • Device B (IP Phone - Name: "SEP2401C7824EA3", Line B1 (dn: 9000)) Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1356 Message Sequence Charts Play Announcement