/mcpResult Scenario Sl. No Returns provider to the application. Delivers ProvOutOfServiceEv to provider observer. JTAPI connects and tries to authenticate the user which fails. Delivers ProvShutdownEv to provider observer. Returns provider object to the application. Start the application and it calls the getProvider() API with singlesignon ticket. The network connectivity is lost. Application gets a new singlesignon token and calls getProvider(). 3. Throws PlatformException and getErrorCode() returns CiscoJTAPIException - CTIERR_SSO_DISABLED. Start the application and getProvider() API is called by application with the singlesignon ticket. But the feature is not enabled on Cisco Unified Communications Manager. 4. Throws PlatformException and getErrorCode() returns CiscoJTAPIException - CTIERR_DIRECTORY_LOGIN_FAILED. Start the application and getProvider() API is called by application with invalid singlesignon ticket. 5. Both getProvider() call is successful with the first provider. Throws exception to the second getProvider(). Multiple providers: Start the application and getProvider() on two nodes in the cluster with the same token. 6. Single Step Transfer Addresses A, B, and C appear in the control list, and the call between A and B is then gets transferred to C with B as the transfer controller. Applications will see the following events: Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1475 Message Sequence Charts Single Step Transfer