McDewey

Scenario 6 A calls B, within the same cluster. B has CFA set to Forward all the calls to external party C, the forwarded call goes through IP Trunk due to VIPR feature. Application is observing A. Call info Result Action GC1: CallActiveEv ConnCreatedEv A ConnConnectedEv A CallCtlConnInitiatedEv A TermConnCreatedEv TA TermConnActiveEv TA CallCtlTermConnTalkingEv TA CallCtlConnEstablishedEv A A calls B within the same cluster CiscoFeatureReason = CiscoFeatureReason.REASON_FORWARDALL CallCtlCause = CallCtlEv.CAUSE_REDIRECTED GC1: CallCtlConnNetworkReachedEv CallCtlConnNetworkAlertingEv ConnCreatedEv C ConnConnectedEv C CallCtlConnNetworkReachedEv CallCtlConnNetworkAlertingEv Call at B gets forwarded to external party C Whisper Coaching Use Case One - Monitoring with Mode as WHISPER Start and Stop Whisper monitor: A is monitor target, B is monitor initiator. X calls A, A answers the call GC1 (CI1). B calls start monitor using GC2. The application has a call observer on both A and B. The monitoring capability enabled. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1588 Message Sequence Charts Whisper Coaching