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Description Error code This error indicates consult call failure CTIERR_CONSULT_CALL_FAILURE This error indicates that consult call already outstanding CTIERR_CONSULTCALL_ALREADY_OUTSTANDING This error indicates that there is an issue with creating a persistent call. CTIERR_CREATE_PERSISTENT_CALL_FAILED This error indicates that device registration failed as device crypto algorithms does not match with current device registration CTIERR_CRYPTO_CAPABILITY_MISMATCH This error indicates that CTIHandler process creation failed CTIERR_CTIHANDLER_PROCESS_CREATION_FAILED This error indicates DB initialization error CTIERR_DB_INITIALIZATION_ERROR This error indicates that device is already opened CTIERR_DEVICE_ALREADY_OPENED Device registration failed as device is already registered in Non-Extend mode. CTIERR_DEVICE_ALREADY_REGISTERED_NONEXTEND This error indicates that device is not yet opened CTIERR_DEVICE_NOT_OPENED_YET This error indicates that there is a device registration failure CTIERR_DEVICE_OWNER_ALIVE_TIMER_STARTED This error indicates an invalid media type, CTIPort need to be registered with Dynamic media port registation if it has an intercom line CTIERR_DEVICE_REGISTRATION_FAILED_ NOT_SUPPORTED_MEDIATYPE This error indicates that the device is restricted CTIERR_DEVICE_RESTRICTED This error indicates that device is shutting down CTIERR_DEVICE_SHUTTING_DOWN This error indicates that there is a directory login time out CTIERR_DIRECTORY_LOGIN_TIMEOUT This error indicates that the request to disconnect the persistent call failed because there is an active customer call. Only when there are no active calls present, can the persistent call be disconnected. CTIERR_DISCONNECT_PERSISTENT_CALL_FAILED_ CALL_ACTIVE This error indicates duplicate call reference CTIERR_DUPLICATE_CALL_REFERENCE Duplicated Remote Destination Number with an existing Remote Destination Number. CTIERR_DUPLICATE_REMOTE_DESTINATION_NUMBER This indicates registration failure when Cisco Media/Route Tterminal is already registered with different Addressing mode CTIERR_DYNREG_IPADDRMODE_MISMATCH Enduser is not associated with the device. CTIERR_ENDUSER_NOT_ASSOCIATED_WITH_DEVICE Client Matter Code (CMC) entered is invalid CTIERR_FAC_CMC_REASON_CMC_INVALID CMC is required to offer the call CTIERR_FAC_CMC_REASON_CMC_NEEDED Forced Authorization Code (FAC) and CMC are required to offer call CTIERR_FAC_CMC_REASON_FAC_CMC_NEEDED Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1633 Troubleshooting Cisco Unified JTAPI Troubleshooting Cisco Unified JTAPI