/mcpComments SIP SCCP Device/Phone model CTI support added in release 8.5(2) Cisco Unified Communicator Integration for Microsoft Office Communicator/Lync - Softphone Mode Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support. — — Cisco Unified Communicator Integration for Microsoft Office Communicator/Lync - Remote Desktop Control Mode Not a CTI supported device. — — Cisco Web Communicator for Quad - Softphone Mode Refer to the device model under remote control to determine CTI support. Click-to-Answer requires device speakerphone support. — — Cisco Web Communicator for Quad - Remote Desktop Control Mode Not a CTI supported device. — — Cisco Unified Communications Integration for Webex Connect