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You can also run the Uninstall Script present in the extracted folder to delete the files and update classpath. Run uninstall32.bat or uninstall32.sh for 32-bit machines and uninstall64.bat or uninstall64.sh for 64-bit machines. 3. Follow the instructions mentioned in the script. To uninstall the JTAPI version earlier to release 12.5(1), refer to the “Cisco Unified JTAPI Installation” chapter of the Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1), at https://www.cisco.com/c/en/us/support/unified-communications/ unified-communications-manager-callmanager/products-programming-reference-guides-list.html. Administering User Information for JTAPI Applications The JTAPI application requires that users be given the privilege to control one or more devices. Follow the procedures for adding an application user and assigning devices to an application user in the “Application user setup” chapter of the Cisco Unified Communications Manager Administration Guide before using the JTAPI application. The list of devices that are assigned to the user represents the phones that the user needs to control from the application (for example, make calls and answer calls). Fields in the jtapi.ini File Applications that run in non-GUI-based platforms, where the JTAPI Preferences application cannot be invoked, can write their own jtapi.ini file and place it along with jtapi.jar based on the values that are provided here. JTAPI will make use of these values. Applications should ensure that they provide valid data as described in the following table. Applications are responsible for errors that are caused in JTAPI behavior due to improper jtapi.ini file values. Table 14: Fields in jtapi.ini File Description Max Min Default Jtapi.ini fields This field specifies status events NA Not Applicable (NA) 0 INFORMATIONAL This field specifies highest level debugging events NA NA 0 DEBUG This field specifies low-level warning events NA NA 0 WARNING This field specifies JTAPI methods and events trace NA NA 0 JTAPI_DEBUGGING This field specifies internal JTAPI implementation trace NA NA 0 JTAPIIMPL_DEBUGGING This field specifies trace Cisco Unified Communications Manager events that are sent to the JTAPI implementation NA NA 0 CTI_DEBUGGING Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 241 Cisco Unified JTAPI Installation Administering User Information for JTAPI Applications