/mcpCTIERR _CALL_DROPPED Occurs if the request is made on a TerminalConnection associated with an invalid call. JTAPI throws InvalidStateException with description as “Call is dropped”. CTIERR_BIB_NOT_CONFIGURED Occurs if the Built-In-Bridge (BIB) is not configured on the agent device. JTAPI throws ResourceUnavailableException with a description as “Built in bridge not configured”. CTIERR_RESOURCE_NOT_AVAILABLE Occurs if the Bulit-In-Bridge (BIB) cannot be allocated for the request. JTAPI throws ResourceUnavailableException with a description as “Resource Not Available”. CTIERR_MEDIA_CONNECTION_FAILED Occurs if the Bulit-In-Bridge (BIB) call fails to connect to the media. JTAPI throws InvalidStateException with a description as “The connection to the media has failed”. CTIERR_START_STREAM_MEDIA_FAILED Occurs if there is a general failure with the Agent Greeting feature, that is not covered by any of the other error codes. JTAPI throws InvalidStateException with a description as “Start streaming media request failed”. CTIERR_STOP_STREAM_MEDIA_FAILED Occurs if there is a general failure with the Agent Greeting feature, that is not covered by any of the other error codes. JTAPI throws InvalidStateException with a description as “Stop streaming media request failed”. CTIERR_REQUEST_ALREADY_PENDING Occurs if an application attempts to invoke an Agent Greeting API while another request is made. JTAPI throws InvalidStateException with a description as “The request was rejected because there is a similar request already pending”. CTIERR_NO_STREAMING_MEDIA_SESSION Occurs if an application attempts to invoke a stop request while there is no existing media stream to stop. JTAPI throws InvalidStateException with a description as “There is no streaming media session active”. CTIERR_EXISTING_STREAMING_MEDIA_SESSION Occurs if an application attempts to invoke an Agent Greeting API while another request is made and accepted. JTAPI throws InvalidStateException with a description as “There is an existing streaming media session”. CTIERR_RECORDING_INVOCATION_TYPE_NOT_MATCHING Occurs if an application attempts to stop an active recording, but specifies a recording type other than the recording type that was used to invoke the recording. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 638 Cisco Unified JTAPI Extensions New Error Codes