McDewey

Figure 5: Mobility – External Call to Remote Destination Profile Extend and Connect - External Call to CTI Remote Device In this use case, gateway is preferred and selected. • 1–4. An external call is answered on an Extend & Connect remote destination that is configured as a CTI Remote Device. • 5. The recording session starts from the CTI Remote Device. The gateway is configured as the preferred recording media source and is valid for the call flow. The ingress gateway is the first gateway in the call flow so Cisco Unified Communications Manager selects the ingress gateway to fork recording media to the recorder. Figure 6: Extend & Connect – External Call to CTI Remote Device Inter-Cluster Recording - External Call From Cluster 1 to IP Phone on Cluster In this use case, the gateway is selected. The Recording Profile specifies a central recorder. • 1–4. An external call is received on a gateway in Cluster 1 and is answered by an IP phone in Cluster 2. • 5. Recording starts automatically for the IP Phone in Cluster 2; the Phone is selected to fork the media. The recording profile assigned to the IP Phone is configured to use a central recorder. 5