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Description Phone Hardening Behaviour Disabling the web server functionality for the phone blocks access to the phone internal web pages, which provide statistics and configuration information. Features, such as CiscoQuality Report Tool, do not function properly without access to the phone web pages. Disabling the web server also affects any serviceability application, such as CiscoWorks, that relies on web access. To determine whether the web services are disabled, the phone parses a parameter in the configuration file that indicates whether the services are disabled or enabled. If the web services are disabled, the phone does not open the HTTP port 80 for monitoring purposes and blocks access to the phone internal web pages. Web Access Disable By default, Cisco IP Phones forward all packets that are received on the switch port (the one that faces the upstream switch) to the PC port. If you choose to disable the PC Voice VLAN Access setting in the Phone Configuration window, packets that are received from the PC port that use voice VLAN functionality will drop. Various Cisco IP Phones use this functionality differently. • Cisco Unified IP Phones 7942 and 7962 drop any packets that are tagged with the voice VLAN, in or out of the PC port. • Cisco Unified IP Phone 7970G drops any packet that contains an 802.1Q tag on any VLAN, in or out of the PC port. PC Voice VLAN Access Disable Security Guide for Cisco Unified Communications Manager, Release 15 and SUs 131 Basic System Security Phone Hardening Overview