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Device Called Trust Determination Criteria The type of device that a user calls affects the security icon that displays on the phone. The system considers the following three criteria to determine whether the call is secure: • Are all devices on the call trusted? • Is the signaling secure (authenticated and encrypted)? • Is the media secure? Before a supported Cisco Unified IP Phone displays the Lock Security icon, be aware that all three of these criteria must be met. For calls that involve a device that is not trusted, regardless of signaling and media security, the overall status of the call will stay unsecure, and the phone will not display the Lock icon. For example, if you include an untrusted device in a conference, the system considers its call leg, as well as the conference itself, to be unsecure. Phone Model Support There are two categories of phone models which support security in Unified Communications Manager: Secure Cisco phones and Secure Preferred Vendor phones. Secure Cisco phones are pre-installed with a Manufacture-Installed Certificate (MIC) and support automatic generation and exchange of Locally-Significant Certificates (LSC) using the Certificate Authority Proxy Function (CAPF). Secure Cisco phones are capable of registering with Cisco Unified CM using the MIC without additional certificate management. For additional security, you can create and install an LSC on the phone using CAPF. See topics related to phone security setup and settings for more information. Secure Preferred Vendor phones do not come pre-installed with a MIC, and do not support CAPF for generating LSCs. In order for Secure Preferred Vendor phones to connect to Cisco Unified CM, a certificate must be provided with the device, or generated by the device. The phone supplier must provide the details on how to acquire or generate a certificate for the phone. Once you obtain the certificate, you must upload the certificate to the Cisco Unified CM using the OS Administration Certificate Management interface. See topics related to preferred vendor SIP phone security set up for more information. For a list of security features that are supported on your phone, refer to the phone administration and user documentation that supports this Unified Communications Manager release or the firmware documentation that supports your firmware load. You can also use Cisco Unified Reporting to list the phones that support a particular feature. For more information about using Cisco Unified Reporting, see the Cisco Unified Reporting Administration Guide. View Phone Security Settings You can configure and view certain security-related settings on phones that support security; for example, you can view whether a phone has a locally significant certificate or manufacture-installed certificate installed. For additional information on the security menu and icons, refer to the Cisco IP Phone Administration Guide and Cisco IP Phone User Guide that supports your phone model. When Unified Communications Manager classifies a call as authenticated or encrypted, an icon is displayed on the phone and indicates the call state. It also determines when Unified Communications Manager classifies the call as authenticated or encrypted. Security Guide for Cisco Unified Communications Manager, Release 15 and SUs 135 Basic System Security Device Called Trust Determination Criteria