/mcp[NodeID=String]: Failedto open a file.. Explanation Failed to authenticate this user. Recommended Action Try again after some time. Error Message %UC_IMS-6-authSuccess: %[UserID=String][AppID=String][ClusterID=String][NodeID=String]: User successfully authenticated.. Explanation Successfully authenticated this user. Recommended Action No action required. Error Message %UC_IMS-4-authLdapInactive: %[UserID=String][AppID=String][ClusterID=String] [NodeID=String]: Authentication failed due to the user existing in the local database, but system is configured for LDAP authentication.. Explanation A directory sync was likely done in the immediate past (1 day), This user has yet to be removed from the database. No action should be necessary. This should clear itself within 24 hours. Recommended Action No action should be necessary. Error Message %UC_IMS-4-authAdminLock: %[UserID=String][AppID=String][ClusterID=String][NodeID=String]: The Administrator has locked this credential, therfore the authentication failed.. Explanation User is locked out by administrator. Recommended Action Administrator may unlock this credential. Error Message %UC_IMS-4-authHackLock: %[UserID=String][AppID=String][ClusterID=String][NodeID=String]: This user attempted to login unsuccessfully the number of times set by the administrator. At that time the credential is locked.. Explanation User attempted too many incorrect authentications in the time frame set by the administrator. Recommended Action Wait for administrator specified time to retry, or have administrator unlock the credential. Error Message %UC_IMS-5-authExpired: %[UserID=String][AppID=String][ClusterID=String][NodeID=String]: The authentication failed because this credential has expired.. Explanation This user's credentials have expired. Recommended Action Administrator may reset the credential. Error Message %UC_IMS-4-authInactiveLock: %[UserID=String][AppID=String][ClusterID=String] [NodeID=String]: Authentication failed because the credential is locked due to inactivity.. Explanation User has been inactive for the administrator specified time. The credential is locked. Recommended Action Administrator may reset the credential. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 101/343