/mcpevents Error Message %UC_SYSAGENT-3- TLSRemoteSyslogDeliveryFailed : %[RemoteSyslogServerIP=String][ RecommendedTLSPort =Int][Source=Enum][AppID=String][ClusterID=String][NodeID=String]: Indicates a failure in delivering events to RemoteSyslogServer over TLS Explanation This alarm indicates a failure occurred in delivering the events to the configured remote syslog server. The reason could be that the configured syslog server is down, or TLS is not configured to port 6514, or there is a network failure, or certificate exchange between cucm and the remote syslog server might not have done. Recommended Action Check that the configured remote syslog server is up, TLS protocol configured on the recommended port 6514 and proper certificate exchange is done between the cucm and remote syslog. If the issue persists, please contact Cisco Technical Assistance Center (TAC) for further support. Error Message - Enum Definitions Enum Definitions - Source Value Definition 0 Failure occurred while delivering alarm/audit events 1 Failure occurred while delivering Rsyslog generated events Error Message %UC_SYSAGENT-3-UnreachableRemoteSyslogServer: %[RemoteSyslogServerName=String] [ServiceName=String][AppID=String][ClusterID=String][NodeID=String]: The configured Remote syslog server is not reachable Explanation This alarm indicates that the remote syslog server configured for a service is not reachable. The reason could be the IP address may be invalid, or the configured syslog server may be down, or UDP/TCP/TLS may not be configured to the ports 514/601/6514, or there is a network failure. Recommended Action Check whether the configured remote syslog server is up and reachable from this server. Verify the the correct protocol is configured with the CLI command "utils remotesyslog show protocol". The system will automatically try to send new messages to the remote syslog server in one hour or when an admin saves the configuration again in Alarm Configuration GUI. If this issue persists, please contact Cisco Technical Assistance Center (TAC) for further support. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 109/343