/mcpError Message %UC_Xcp-3-XcpTxtConfDbQueueSizeLimitError: %[AppID=String][ClusterID=String] [NodeID=String]: The number of DB requests has reached the maximum limit specified by the configuration.. Explanation The TC service queues database requests to the external database. If the database server is overloaded or is not accessible, database requests will be queued by the TC service. Once the queue size exceeds the configurable threshold, database requests will be discarded. This may result in persistent room data or messages not being saved to the database. Recommended Action Check the state of the external database server and check that it is accessible over the network. Then restart the Cisco XCP Text Conference Manager on CUP. Error Message %UC_Xcp-3-XcpTxtConfTCMessagesMsgIdError: %[AppID=String][ClusterID=String] [NodeID=String]: Invalid state of table tc_messages in the external database used for persistent chat. Explanation The value of msg_id in tc_messages table is higher than the value used for generating new msg_ids from xcp_sequence table. Recommended Action On the external database used for persistent chat, update the value of xcp_sequence.new_id where the name_id is 'tc_message_id' to the next value higher than max(msg_id) from tc_messages that is also a multiple of 100, plus 1. Then restart the Cisco XCP Text Conference Manager on IM and Presence Server. Error Message %UC_Xcp-2-XcpSIPGWStackResourceError: %[AppID=String][ClusterID=String][NodeID=String]: The number of concurrent S2S SIP Federation subscriptions or call-legs has reached the maximum limit specified by the configuration.. Explanation The number of concurrent S2S SIP Federation subscriptions or call-legs has reached the maximum limit specified by the configuration. It will not be possible to create any more subscriptions or call-legs at the time. Recommended Action Increase the Pre-allocated SIP stack memory Service Parameter for the Cisco XCP SIP Federation Connection Manager. Note - If changing this setting, make sure that you have the memory available. If not, you may have reached the limit of your hardware's capability. Error Message %UC_Xcp-3-XcpThirdPartyComplianceConnectError: %[complianceserver=String][AppID=String] [ClusterID=String][NodeID=String]: Cisco XCP Router is unable to connect to Third Party Compliance Server. Explanation Cisco XCP Router is unable to connect to Third Party Compliance Server. This may be because of a network problem or a Third Party Compliance Server config or licensing problem Recommended Action This is a serious error that breaks IM on the IM and Presence Service. Check network connection to and configuration(including licensing) on Third Party Compliance Server. To restore IM services set the Compliance Settings option in the Admin GUI to "Not Configured" until the connection failure cause has been identified 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 149/343