/mcpError Message %UC_CTI-6-CtiDeviceOutofService: %[DeviceId=Long][CTIconnectionId=Long][DeviceName=String] [AppID=String][ClusterID=String][NodeID=String]: Device is out of service. Explanation Device is out of service Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-6-CtiDeviceInService: %[DeviceId=Long][CTIconnectionId=Long][DeviceName=String] [callManagerId=Long][AppID=String][ClusterID=String][NodeID=String]: Device in service.. Explanation Device is back in service Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-6-CtiLineOpened: %[SeqNumber=Long][DirNum=String][Partition=String] [DeviceName=String][CTIconnectionId=Long][AppID=String][ClusterID=String][NodeID=String]: Line opened. Explanation Application opened the line Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-4-CtiLineOpenFailure: %[CTIconnectionId=Long][DeviceName=String][DirNum=String] [Partition=String][Reason=Enum][AppID=String][ClusterID=String][NodeID=String]: Unable to open the line. Explanation Application is unable to open the line Recommended Action Review the reason code and take appropriate action to resolve the issue Reason Code - Enum Definitions Enum Definitions - Reason Value Definition 0 Unknown 0x8CCC0018 (2362179608) Device is not in the user control list; verify whether the device is configured for control by this application. For the application to control the device it should be included in the user control list. To check whether the device is in the user control list, if the application uses an End User, check the Device Association section under the End User Configuration in Cisco Unified 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 19/343