/mcpError Message %UC_CMI-3-SerialPortSetStatusError: %[SetStatusError=String][AppID=String][ClusterID=String] [NodeID=String]: When CMI tries to set the status of serial port, the operating system returns an error. Explanation CMI triggers this alarm when it can't set the status of the serial port. An inability to receive serial port status information could be caused by a loose or disconnected USB cable. Recommended Action Make sure that the cable connecting the USB0 port and voice messaging system is firmly connected. Error Message %UC_CMI-3-WritingFileFailure: %[ErrorInfo=String][AppID=String][ClusterID=String] [NodeID=String]: CMI failed to write SMDI messages to the serial port. Explanation CMI opened the serial port, however it failed to successfully write data to the serial port because the serial port returned an invalid handle value to CMI. The serial port may have returned an invalid handle because the system did not properly detect the USB cable. Recommended Action Make sure that the cable connecting the USB0 port and voice messaging system is firmly connected. Error Message %UC_CMI-3-ReadingFileFailure: %[ErrorInfo=String][AppID=String][ClusterID=String] [NodeID=String]: CMI failed to read SMDI messages from the serial port. Explanation CMI opened the serial port, however it failed to successfully read data from the serial port because the serial port returned an invalid handle value to CMI. The serial port may have returned an invalid handle because the system did not properly detect the USB cable. Recommended Action Make sure that the cable connecting the USB0 port and voice messaging system is firmly connected. Error Message %UC_CMI-3-InvalidPortHandle: %[ErrorInfo=String][AppID=String][ClusterID=String] [NodeID=String]: The handle for the opened serial port is invalid. Explanation CMI cannot read/write to the serial port because the serial port returned an invalid handle value to CMI. The serial port may have returned an invalid handle because the system did not properly detect the USB cable. Recommended Action Make sure that the cable connecting the USB0 port and voice messaging system is firmly connected. Error Message %UC_CMI-1-VMDNConfigurationError: %[VoiceMailDN=String][AppID=String][ClusterID=String] [NodeID=String]: The Voice Mail DN for CMI is invalid. Explanation CMI can't register with Cisco Unified Communications Manager because of an invalid Voice Mail DN. This alarm occurs because the Cisco Messaging Interface service parameter, Voice Mail DN, is empty or has invalid characters other than digits (0-9). It is possible that the Voice Mail DN value has been updated via AXL or a CLI command where validation of the value was not performed. For this reason, it is best to set this value in the Service Parameter Configuration window in Cisco 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 3/343