/mcpError Message %UC_CTI-6-CtiLineOutOfService: %[DirNum=String][Partition=String][CTIconnectionId=Long] [DeviceName=String][AppID=String][ClusterID=String][NodeID=String]: Line is out of service. Explanation Line is going out of service Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-6-CtiLineInService: %[LineId=Long][CTIconnectionId=Long][AppID=String] [ClusterID=String][NodeID=String]: Line in service. Explanation Line is back in service Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-4-UnableToSetorResetMWI: %[DirNum=String][AppID=String][ClusterID=String] [NodeID=String]: Error in setting message waiting indicator. Explanation An error occurred when setting the message waiting indication (MWI) lamp Recommended Action The line issuing the request to set the MWI lamp on the target line might not have the proper partitions/calling search space settings to allow it to reach the target line. Check the partitions and calling search space of the line that is requesting to set MWI on the target line. The target line should be able to receive a call from the line that is attempting to set MWI Error Message %UC_CTI-6-RedirectCallRequestFailed: %[SeqNumber=Long][DirNum=String][Partition=String] [AppID=String][ClusterID=String][NodeID=String]: Request from application to redirect a call has failed. Explanation CTIManager is unable to redirect a call Recommended Action This alarm is for informational purposes only; no action is required Error Message %UC_CTI-4-MaxDevicesPerProviderExceeded: %[AppID=String][ClusterID=String] [NodeID=String]: Application has opened more devices than allowed. Explanation An application has opened more devices than the limit set in the CTIManager service parameter, Maximum Devices Per Provider Recommended Action The application is controlling more devices than the CTI support allows. Review the application configuration and remove devices that are not required to be controlled. The stability of the system will be impacted if the application does not restrict support to the device limit specified by CTI in the CTIManager service parameter, Maximum Devices Per Provider Error Message %UC_CTI-4-MaxDevicesPerNodeExceeded: %[AppID=String][ClusterID=String] [NodeID=String]: Application has opened more devices than the limit for each node. Explanation An application has opened more devices than the limit set in the CTIManager service parameter, Maximum Devices Per Node. Recommended Action One or more applications are controlling more devices than the CTI support allows on the specified Unified CM node. Review the application configuration and remove devices that 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 22/343