/mcpError Message %UC_CALLMANAGER-3-InvalidIPNetPattern: %[Description=String][IPAddress=String] [DeviceName=String][AppID=String][ClusterID=String][NodeID=String]: An invalid IP address is configured in one or more SIP route patterns in Cisco Unified CM Administration. Explanation An invalid IP address is configured in one or more SIP route patterns in Cisco Unified CM Administration Recommended Action In Cisco Unified CM Administration, verify that the route pattern associated with the device that is identified in this alarm has an accurate and working IP address. You can learn more how to ensure that the IP address is valid by reviewing RFC 2373. Error Message %UC_CALLMANAGER-4-FailedToFulfillDirectiveFromPDP: %[PolicyDecisionPoint=String] [FailedToFulfillReason=String][CalledPartyNumber=String][CallingPartyNumber=String] [CallingUserId=String][AppID=String][ClusterID=String][NodeID=String]: Unified CM cannot fulfill the call routing directive returned by the policy decision point. Explanation A routing directive from the policy decision point (PDP) cannot be fulfilled. This could occur because the call was cleared by a CTI application before Unified CM was able to route it to the location defined by the PDP; because a call that was allowed by a policy server was redirected by the CTI application to a destination; because the annunciator ID was misconfigured in the PDP; or because Unified CM attempted to invoke a media resource such as Annunciator but no resources were available. Recommended Action In many cases, a failure to fulfill a routing directive occurs because of intervention by a CTI application which scoops up the call before Unified CM is able to fulfill the routing directive in the PDP. If CTI interaction is having a negative effect, examine the CTI application to ensure that the call is in alerting or connected state before CTI begins to interact with the call. If the failure is caused by a problem with the annunciator ID, check to be sure the ID has been accurately configured in the PDP and that it exists in Unified CM Administration. If the failure was caused by a lack of media resources, try increasing the Annunciator Call Count service parameter in the Cisco IP Voice Media Streaming App service. Error Message %UC_CALLMANAGER-3-FailureResponseFromPDP: %[PolicyDecisionPoint=String] [StatusCodeAndReasonPhrase=String][AppID=String][ClusterID=String][NodeID=String]: The policy decision point returned a 4xx (client) or 5xx (server) status code in the HTTP response. Explanation Unified CM received a 4xx or 5xx response from the policy decision point (PDP). A 4xx response indicates errors in the call routing request from Unified CM, for example: a 400 response indicates the call routing request could not be understood by the PDP; a 404 indicates that the PDP did not find a matching request URI. A 5xx error indicates a PDP server error, for example: a 500 response indicates a PDP internal error; a 501 response indicates that the PDP does not support the functionality to generate a call routing response; a 503 indicates that the PDP is busy and temporarily cannot generate a response; a 505 indicates that the HTTP version number included in the call routing request from Unified CM is not supported. Other such errors may be responsible; please refer to generally available guidelines on HTTP or check RFC 2616 for detailed explanations about HTTP Status Code definitions. Recommended Action If a 4xx response caused the alarm, verify that the PDP has been accurately configured for the functionality and call routing that you expect it to perform. If a 500 response causes the alarm, check whether the PDP service is active and check the PDP server's log files for any errors. If a 503 causes the alarm, the PDP may be overloaded by requests. Take appropriate action to reduce 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 275/343