/mcpValue Definition 1 Recording call setup failed 2 Recording request to other cluster timed out Error Message %UC_CALLMANAGER-4-RecordingResourcesNotAvailable: %[RecordedDeviceName=String] [RecordedDeviceCallID=UInt][GatewayGuid=String][RecordedDeviceDN=String] [RecordingMediaPreference=Enum][CauseValue=UInt][Reason=Enum][AppID=String] [ClusterID=String][NodeID=String]: Recording media resources not available (Phone or Gateway, or Both). Explanation Phone and/or Gateway resources not available to record call Recommended Action Determine which recording media resources are eligible to record the call based on the call flow (Phone, Gateway, or Both). Verify configuration of all eligible recording media resources (Phone, Gateway, or Both). Reason Code - Enum Definitions Enum Definitions - RecordingMediaPreference Value Definition 1 Gateway Preferred 2 Phone Preferred 3 Phone Only Enum Definitions - Reason Value Definition 1 Recording media resources not available ( Phone or Gateway) Error Message %UC_CALLMANAGER-6-RecordingInvalidCallState: %[RecordedDeviceName=String] [RecordedDeviceCallID=UInt][GatewayGuid=String][RecordedDeviceDN=String] [RecordingMediaPreference=Enum][RecordingMediaSource=Enum][RecordingClusterID=String] [CauseValue=UInt][Reason=Enum][AppID=String][ClusterID=String][NodeID=String]: Invalid Call State; internal error. Explanation Recording session setup failed Recommended Action Determine which recording media resources are eligible to record the call based on the call flow (Phone, Gateway, or Both). Verify configuration of all eligible recording media resource (Phone, Gateway, or Both). If Cluster ID is displayed under AlarmValue, check SIP trunk configuration and gateway registration on other cluster. Reason Code - Enum Definitions Enum Definitions - RecordingMediaPreference 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 297/343