/mcpphone model to learn how to access the phone logs) and contact the Cisco Technical Assistance Center (TAC). Error Message %UC_PHONE-4-PowerSavePlusFailure: %[DeviceName=String][DeviceIPv4Address=String] [Reason=Enum][AppID=String][ClusterID=String][NodeID=String]: The device could not enter Power Save Plus Explanation The device indicated in this alarm could not enter Power Save Plus mode, even though the feature is enabled for this device. This can occur because of configuration errors such as a missing or incorrect EneergyWise domain or secret, a power supply to the device that is incompatible with the Power Save Plus feature, or because the switch is not EnergyWise enabled or has refused to allow the device to enter Power Save Plus mode Recommended Action Actions to correct this condition vary according to the reason code specified in this alarm. Refer to the reason code definitions in this alarm for recommended actions Reason - Reason Enum Definitions - Reason Value Definition 0 1 NoEnergyWiseDomain - The EnergyWise domain has not been configured on this device. An EnergyWise domain is always required for the Power Save Plus feature even when the Allow EnergyWise Overrides check box is not checked. Specify an EnergyWise domain on the Device Configuration window in Unified CM Administration, in the EnergyWise Domain field 2
NoEnergyWiseSecret - The EnergyWise secret (password) has not been configured on this device. An EnergyWise secret is always required for the Power Save Plus feature even when the Allow EnergyWise Overrides check box is not checked. Specify an EnergyWise secret on the 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 324/343