/mcpError Message %UC_IPVMS-3-kANNAudioOpenFailed: %[Error=ULong][ErrorText=String][FileName=String] [AppID=String][ClusterID=String][NodeID=String]: Open announcement file failed. Explanation An error was reported when attempting to open an announcement file for reading. Recommended Action Verify the file exists and the Cisco IP Voice Media Streaming App service has proper access rights to open the file for reading. Error Message %UC_IPVMS-4-kANNAudioUndefinedLocale: %[LocaleID=ULong][Type=String][AppID=String] [ClusterID=String][NodeID=String]: Unknown ANN Locale. Explanation The requested Locale for an announcement is not installed. For network locale you use the platform CLI interface to run (run sql select * from typecountry where enum = #), #=locale. This will tell you what country locale is being requested. Recommended Action Install the locale package or check device settings for an incorrect locale value. Error Message %UC_IPVMS-4-kIVRAudioUndefinedLocale: %[LocaleID=ULong][Type=String][AppID=String] [ClusterID=String][NodeID=String]: Unknown IVR Locale Explanation The requested Locale for an announcement is not installed. For network locale you use the platform CLI interface to run (run sql select * from typecountry where enum = #), #=locale. This will tell you what country locale is being requested. Recommended Action Install the locale package or check device settings for an incorrect locale value. Error Message %UC_IPVMS-4-kANNAudioUndefinedAnnID: %[Locale=ULong][AnnID=ULong][AppID=String] [ClusterID=String][NodeID=String]: Requested announcement not found. Explanation The requested announcement is unknown. This may be caused by using an incorrect announcement identifier for a custom announcement. Use the CUCM Admin to view a list of custom announcement identifiers and verify the correct one is being used. Recommended Action Correct the announcement identifier chosen from the custom announcement list. Error Message %UC_IPVMS-4-kIVRAudioUndefinedIVRID: %[Locale=ULong][IVRID=ULong][AppID=String] [ClusterID=String][NodeID=String]: Requested announcement not found Explanation The requested announcement is unknown. This may be caused by using an incorrect announcement identifier for a custom announcement. Use the CUCM Admin to view a list of custom announcement identifiers and verify the correct one is being used. Recommended Action Correct the announcement identifier chosen from the custom announcement list. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 38/343