/mcp[AppID=String][ClusterID=String][NodeID=String]: Attempted to rewind an inactive MOH audio source.. Explanation An attempt was made to rewind or restart the Music-on-Hold audio source that is inactive. This has been ignored. Recommended Action No action required. Error Message %UC_IPVMS-6-kMOHRewindStreamMediaPositionObjectNull: %[AudioSourceID=ULong] [CodecType=String][AppID=String][ClusterID=String][NodeID=String]: Error rewinding MOH audio source that is not playing.. Explanation An attempt was made to rewind or restart a Music-on-Hold wav file that was not being played. This has been ignored. Recommended Action No action is required. Error Message %UC_IPVMS-3-kMOHTFTPGoRequestFailed: %[ErrorText=String][File=String][SrcPath=String] [DstPath=String][OSError=Int][OSErrorText=String][AppID=String][ClusterID=String] [NodeID=String]: Transfer of MOH source file to working path failed.. Explanation An error was encountered when trying to copy or update a Music-on-Hold audio source file. Recommended Action Use the Platform CLI to verify the source path and file exist. If the file does not exist then use CUCMAdmin to reupload the missing audio source to this specific server. Reinstall the Cisco Unified Communications Manager to have all required paths created. Error Message %UC_IPVMS-4-kMTPDeviceRecordNotFound: %[AppID=String][ClusterID=String] [NodeID=String]: MTP device record not found.. Explanation A device record for the software media termination point device was not found in the database. This is normally automatically added to the database when a server is added to the database. The software MTP device will be disabled. Recommended Action If MTP functionality is required, you will need to delete the server and re-add the server back to the database using CCMAdmin. WARNING: This may require many additional configuration settings to be reapplied such as CallManager Groups, Media Resource groups and more. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 49/343