/mcpUnified Communications Manager. Explanation CMI can't establish connection with the Unified Communications Manager Recommended Action Check the address/status of the CallManager and the network Error Message %UC_CMI-3-DisconnectionToCCM: %[Cisco Unified Communications Manager Name=String] [AppID=String][ClusterID=String][NodeID=String]: CMI loses the connection with Unified Communications Manager. Explanation CMI loses the connection with the Cisco Unified Communications Manager Recommended Action Check the status of the Unified Communications Manager and the Network Error Message %UC_CMI-2-WSAStartupFailed: %[ErrorInfo=String][AppID=String][ClusterID=String] [NodeID=String]: Windows Socket startup failed. Explanation WinSock could not be started Recommended Action Report to Customer Service representative. Error Message %UC_CMI-5-ConfigParaNotFound: %[ParaNameInfo=String][AppID=String][ClusterID=String] [NodeID=String]: CMI service configuration parameter is not found in Database. Explanation CMI cannot find this process configuration parameter in process configuration table. Recommended Action Report to Customer Service representative to get the database upgrade Error Message %UC_CMI-1-COMException: %[COMException=String][AppID=String][ClusterID=String] [NodeID=String]: CMI catches an COM exception.. Explanation CMI cannot find this process configuration parameter in process configuration table. Recommended Action Check system setting and resource, then restart system. Error Message %UC_CTI-4-ApplicationConnectionDropped: %[LastPDUNumber=UInt ][AppID=String] [ClusterID=String][NodeID=String]: Application has dropped the connection to CTIManager. Explanation TCP or TLS connection between CTIManager and Application is disconnected Recommended Action Possible causes include Application server power outage, network power outage, network configuration error, network delay, packet drops or packet corruption. It is also possible to get this error if the Unified CM node or application server is experiencing high CPU usage. Verify the application is up and running, verify network connectivity between the application server and Unified CM, and verify the CPU utilization is in the safe range for application server and Unified CM (this can be monitored using RTMT via CPU Pegging Alert) 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 6/343