/mcpfor details Error Message %UC_DirSync-3-CiscoDirSyncProcessFailedNoRetry: %[AgreementId=String][Reason=String] [AppID=String][ClusterID=String][NodeID=String]: LDAPSync process failed on particular sync agreement. Explanation LDAPSync process failed to sync user data on the configured agreement id Recommended Action See application logs for details, the application will try to sync again in the next scheduled time Error Message %UC_DirSync-3-CiscoDirSyncProcessConnectionFailed: %[AgreementId=String][LDAPHost=String] [Reason=String][AppID=String][ClusterID=String][NodeID=String]: LDAPSync process failed to connect to LDAP server. Explanation LDAPSync process failed to connect to LDAP host Recommended Action Please make sure the LDAP server is online. If SSL is used, please make sure the required certificate is available on local CM server. The application will automatically retry Error Message %UC_DirSync-3-CiscoDirSyncDBAccessFailure: %[AgreementId=String][Reason=String] [AppID=String][ClusterID=String][NodeID=String]: LDAPSync process failed to access local database. Explanation CiscoDirSync failed to access local database Recommended Action Please make sure the local CallManager database is working properly. The failed sync process will restart at the next scheduled time. Error Message %UC_DirSync-6-CiscoDirsyncZeroUsersSynced: %[AgreementId=String][Reason=String] [AppID=String][ClusterID=String][NodeID=String]: LDAPSync process synced zero users for the sync agreement. Explanation CiscoDirSync synced zero users Recommended Action Check the application logs for details Error Message %UC_DirSync-6-UserUpdated: %[AgreementId=String][Userid=String][Reason=String][AppID=String] [ClusterID=String][NodeID=String]: LDAPSync process found a user with the same userid synced from a different LDAP agreement. Updated the already existing user in the DB with the new user synced . Explanation LDAPSync process found a user with the same userid synced from a different LDAP agreement. Updated the already existing user in the DB with the new user synced Recommended Action No action required Error Message %UC_DirSync-4-DirSyncNoSchedulesFound: %[ScheduleTable=String][AppID=String] [ClusterID=String][NodeID=String]: No schedules found in DB for directory synchronization. Explanation No automatic LDAP directory synchronization possible Recommended Action Check the DirSync configuration 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 68/343