Provision of Unified CCX — pages 123–148
↗ View in doc context
- pp. 123–124: RmCm Provider Configuration
- pp. 125–125: Resource Groups
- pp. 126–128: Skills Configuration
- pp. 129–132: Agent Configuration
- pp. 133–140: Contact Service Queue Configuration
- pp. 141–141: Configure Agent-Based Routing
- pp. 142–148: Teams Configuration