/mcpGreeting Type Description Greeting Alternate - can be used for a variety of special situations, such as vacations, leave of absence, or a holiday. An alternate greeting overrides all other greetings. Alternate Busy - plays when the extension is busy. A busy greeting overrides the standard, off hours, and internal greetings. Busy Error - plays when a caller attempts to dial an extension that does not exist on the system during a greeting. Error Internal - plays to internal callers only. An internal greeting overrides the standard and off hours greetings. Internal Off hours - plays during the closed (non business) hours defined for the active schedule. An off hours greeting overrides the standard greeting, and thus limits the standard greeting to the open hours defined for the active schedule. Off Hours Standard - plays at all times unless overridden by another greeting. You cannot disable the standard greeting. Standard Holiday - plays when holiday schedule is encountered unless overridden by an alternate greeting. Holiday Cisco Unity Connection Provisioning Interface (CUPI) API -- Greetings APIs Greetings API The following URI can be used to view the user template object ID: GET https://<connection-server>/vmrest/users/<user-objectid> From the above URI, get the call handler object ID: GET https://<connection-server>/vmrest/handlers/callhandlers/<CallhandlerObjectId> The following URI can be used to view the greetings: GET https://<connection-server>/vmrest/handlers/callhandlers/<CallhandlerObjectId>/greetings The following URI can be used to view the alternate greeting: GET https://<connection-server>/vmrest/handlers/callhandlers/<CallhandlerObjectId>/greetings/Alternate The following URI can be used to view the busy greeting: GET https://<connection-server>/vmrest/handlers/callhandlers/<CallhandlerObjectId>/greetings/Busy The following URI can be used to view the error greeting: Cisco Unity Connection Provisioning Interface (CUPI) API 418 Cisco Unity Connection Provisioning Interface (CUPI) API for Call Handler Template Greeting Type