McDewey

Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

Page 467

↗ View in doc context
page
467
source
unity-connection/rest-api/cupi/cupi.md
chunk_id
unity-connection::rest-api::cupi::cupi::433

Comments Data Type Operations Parameters The type of call transfer Cisco Unity Connection will perform - supervised or unsupervised (also referred to as "Release to Switch" transfer). Requires a "TransferType" of supervised. • Unsupervised transfer (also referred to as "Release to Switch" transfer) - Cisco Unity Connection puts the caller on hold, dials the extension, and releases the call to the phone system. When the line is busy or is not answered, the phone system (not Cisco Unity Connection) forwards the call to the subscriber or handler greeting. To use "Unsupervised" transfer, call forwarding must be enabled on the phone system • Supervised transfer - Cisco Unity Connection acts as a receptionist, handling the transfer. If the line is busy or the call is not answered, Cisco Unity Connection (not the phone system) forwards the call to the subscriber or handler greeting. Supervised transfer can be used regardless if the phone system forwards calls or not. Typically TransferConfirm is used in conjunction with the call screening option ("TransferScreening" column) enabled. This combination enables the subscriber to hear the name of the caller and then decide if they want to take the call or not. Default Value: false. Values can be: • false: Transfer confirm disabled • true: Transfer confirm enabled Default value: false Boolean Read/Write TransferConfirm A flag indicating whether Cisco Unity Connection will check for dial tone before attempting to transfer the call. Requires a "TransferType" of supervised (1). This is usually used for phone systems that do not have "positive disconnect" capabilities to avoid sending terminated calls to the operator console, for instance. Possible values can be: • false: Do not check for dial tone prior to transferring a call • true: Check for dial tone prior to transferring a call Default value:false Boolean Read/Write TransferDtDetect The action Cisco Unity Connection will take when the extension is busy. Requires a TransferType column value = "Supervised" (1). Default Value: 0 Integer Read/Write TransferHoldingMode Cisco Unity Connection Provisioning Interface (CUPI) API 435 Cisco Unity Connection Provisioning Interface (CUPI) API for Call Handler Template Explanation of Data Fields