McDewey

The following is the response from the above PUT request: 204 No Content Deleting The following is an example of a DELETE request that deletes a Routing Rule Condition: DELETE https://<connection-server>/vmrest/routingrules/d2f86bc0-4cab-4c29-9321-d756fe3add6a/routingruleconditions/ The following is the response from the above DELETE request: 204 No Content Routing Rule Examples It can be relatively complicated to specify the destination for a Routing Rule. The fields RouteAction, RouteTargetConversation, and RouteTargetHandlerObjectId are used together to specify the destination. The fields RouteTargetHandler, DisplayName and RouteTargetHandlerObjectType should not be specified when creating or updating a Routing Rule; rather they are set automatically based on the other specified values. The following sections give some examples of how to specify different types of route destinations by using these fields. Note that all other fields in the Routing Rule objects have been omitted for brevity. This list of examples covers all of the Routing Rules that can be configured by using Cisco Unity Connection Administration (CUCA). Creating a different type of Routing Rule by using CUPI is likely to yield a Routing Rule that will not display properly in CUCA, and it also may not operate as expected when Connection tries to route a call. Transfer to a User or a Call Handler To transfer a caller to a user or a call handler, do the following PUT request: PUT https://<server>/vmrest/handlers/callhandlers/<callhandlerobjectid>/menuentries/<key> <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <MenuEntry> <Action>2</Action> <TargetConversation>PHTransfer</TargetConversation> <TargetHandlerObjectId>05d9e169-5c87-4415-aaed-c58a14816c8d</TargetHandlerObjectId> </MenuEntry> The Action field of 2 denotes that this key should transfer the caller to another conversation. This is used to transfer callers to other objects, or to send callers to other conversations such as the system transfer conversation. The TargetConversation should be set to PHTransfer if you want to transfer to the call handler in question. If you want to have the call go directly the call handler greeting, set it to PHGreeting instead. The TargetHandlerObjectId is the object ID of the call handler that you want the key to transfer the caller to. Go to a User or Call Handler's Greeting The following Routing Rule will go to (Action=2) the call handler aab5eab2-38f7-4231-a3be-bf2a8fde820c (which happens to be a user's primary call handler) by using the PHGreeting Conversation (meaning it will Cisco Unity Connection Provisioning Interface (CUPI) API 574 Cisco Unity Connection Provisioning Interface (CUPI) API--Call Routing Deleting