/mcpProcedure Step 1 In Cisco Unity Connection Administration, expand Message Storage and select Mailbox Stores. The Search Mailbox Store page displays the currently configured mailbox stores. Note A user account without the System Administrator role cannot create a new mailbox store. Step 2 Configure one or mailbox stores (For more information on each field, see Help> This Page): • To add a new mailbox store: On the Search Mailbox Store page, select Add New. On the New Mailbox Store page, enter the values of the required fields and select Save. The new mailbox store appears on the Search Mailbox Stores page. The value in the Access Enabled column is Yes and the value of the Status column is OK. • To edit an existing mailbox store: On the Search Mailbox Store page, select the mailbox store that you want to edit. On the Edit Mailbox Store page, enter the values of the required fields and select Save. • To delete one or more mailbox stores: On the Search Mailbox Store page, check the check boxes to select the users with mailboxes that you want to delete. Select Delete Selected and OK to confirm. Moving Mailboxes between Mailbox Stores When moving mailboxes from one mailbox store to another, note the following: • The MWI status is retained after a mailbox is moved from one mailbox store to another. • (Unity Connection cluster only) Sign in to the server with Primary status to move the mailboxes. • Moving the mailboxes from one mailbox store to another fails, if: • The user do not have sufficient permissions in Cisco Unity Connection Administration and is not authorized to move a mailbox. • The source or the target mailbox store is disabled. • The user with mailbox that you are moving is a system user. System mailboxes cannot be moved out of the default mailbox store(UnityMbxDb1). System Administration Guide 116 Message Storage Moving Mailboxes between Mailbox Stores