/mcpMessage Aging Policies In a single inbox configuration, messages that users delete using Outlook are only moved to the Deleted Items folder in Outlook but are not permanently deleted. To keep a check on the mailbox size for users, you need to configure a message aging policy for the Unity Connection users. Message aging policies ensure that the databases storing the voice messages are not filled up. The message aging policies are managed through Cisco Unity Connection Administration> Message Storage> Message Aging> Aging Policies. Each policy allows you to specify message aging rules that automatically perform the following operations mentioned on the Message Aging Policy page: • Move New Messages to the Saved Messages Folder after the specified number of days. • Move Saved Messages to the Deleted Items Folder after the specified number of days. • Permanently Delete Messages in the Deleted Items Folder after the specified number of days. This is the only rule enabled in the Default System Policy message aging policy, this is the only rule that is enabled. • Permanently Delete Secure Touched Messages That are Older Than a specified number of days. The secure messages are considered as touched messages if we mark the messages as new, read or deleted messages. • Permanently Delete All Secure Messages That are Older Than a specified number of days. This policy is regardless of whether users have listened to or touched the messages in any way. For each policy, you can enable or disable each message aging rule and can specify a different number of days for each rule. For each message aging rule, you can also specify whether Unity Connection sends an email alert to the users prior to aging the message. Depending on the system requirement of a company, Unity Connection may need only one or additional message aging rules. If you are using only one set of message aging rules, you can change the specifications for the default message aging policy and apply it to all users and user templates. If you need to allow some users to retain messages longer than other users or send messaging alerts only to a few users, you can create additional policies and assign different policies to user templates and to individual users. You can also enable or disable an entire message aging policy. Unity Connection includes a default policy, Do Not Age Messages, that is disabled and for which all of the rules are disabled. Some of the message aging rules are based on when a message was last modified. To edit a message, you must do one of the following: • In the Web Inbox mark the message as new, mark the message as deleted, or change the message subject, and select Save. • From the phone interface, select the options to mark the message as new, save the message again, delete the message, or restore a deleted message as saved. The schedule for message aging is controlled by the message aging task that can be managed from the Task Management page in Cisco Unity Connection Administration. Note System Administration Guide 121 Message Storage Message Aging Policies