/mcpDispatch Messages Dispatch messaging is useful when a team is available to respond to messages and only one member of the team is required to respond. Following are the ways to handle dispatch messages: • If a user selects to accept a message, all other copies of the message are removed from the mailboxes of the other members of the distribution list, regardless of whether the other users have listened to or postponed the message. • If a user selects to postpone the message, it remains as an unread message in the mailbox of that user and in the mailboxes of the other members of the distribution list. • If the user selects to decline the message, it is removed from the mailbox of that user but copies of the message remain as unread in the mailboxes of the other members of the distribution list. • If there is only one copy of the dispatch message remaining and no user has yet selected to accept the message, the final user whose mailbox it is in must accept it. That user is not given the option to decline the message. Configuring Dispatch Messages Procedure Step 1 In Cisco Unity Connection Administration, expand Call Management and select System Call Handlers. Step 2 On the Search Call Handlers page, in the System Call Handlers table, select the applicable call handler. Step 3 On the Edit Call Handler Basics page, in the Edit menu, select Message Settings. Step 4 On the Edit Message Settings page, under Message Recipient, select a distribution list as the recipient and check the Mark for Dispatch Delivery check box. Select Save. Configuring Dispatch Messaging for Interview Handlers Procedure Step 1 In Cisco Unity Connection Administration, expand Call Management and select Interview Handlers. Step 2 On the Search Interview Handlers page, in the Interview Handlers table, select the applicable interview handler. Step 3 On the Edit Interview Handler Basics page, under Message Recipient, select a distribution list as the recipient and check the Mark for Dispatch Delivery check box. Select Save. Dispatch Messaging Limitations and Behavior Following are the limitations and behavior of dispatch messaging: • Only voice messages can be flagged for dispatch. System Administration Guide 134 Messaging Dispatch Messages