/mcpActivating Cisco DirSync Service Procedure Step 1 In Cisco Unified Serviceability, expand Tools and select Service Activation. Step 2 On the Service Activation page, select the Unity Connection server in the Server drop-down field. Step 3 In the Directory Services list, check the Cisco DirSync Service check box. Step 4 Select Save and OK to confirm the activation of this service. Enabling LDAP Synchronization Enable LDAP synchronization to specify the LDAP directory with which Unity Connection integrates to get basic information from the LDAP directory. Procedure Step 1 In Cisco Unity Connection Administration, expand System Settings > LDAP and select LDAP Setup. Step 2 To configure LDAP synchronization, do the following steps on the LDAP Setup page (For information on each field, see Help> This Page): a) Check the Enable Synchronizing from LDAP Server check box. b) Select the LDAP server type in the LDAP Server Type list. c) In the LDAP Attribute for User ID list, select the attribute in the LDAP directory from which you want the data to appear in the Alias field in Unity Connection. Caution If you select an attribute other than sAMAccountName, when users sign in to Cisco PCA, an IMAP client, or Web Inbox, they must enter the Unity Connection alias and LDAP password. Caution If you later need to change the attribute in LDAP Attribute for User ID list after creating LDAP directory configurations on the LDAP Directory page, you must delete all LDAP directory configurations, change the value, and re-create all the LDAP directory configurations. For more information, see the Changing the LDAP Field Mapped to the Alias Field, page 12-11 section. Step 3 Select Save. Note (Applicable to Cisco Unity Connection 12.5SU7 and later releases) If you choose LDAP Attribute for User ID, mail as Alias field then the relay address will be selected as %Email%@ldap.com in User Templates > Message Actions by default. If Alias field contains @ldap.com then it will be truncated so that the valid email address is saved in database while creating users. System Administration Guide 156 LDAP Activating Cisco DirSync Service