McDewey

Purpose Command or Action c. Select the device that you specified for Send To in the Edit Notification devices page Uncheck all Notification Rule Events check boxes. If you enable any notification events, message notification for the device starts immediately and does not wait for the notification failure of the previous device. Your notifications do not chain, they all trigger at once. If you want to chain to a third device if notification to the device fails, select Send To and the device that you want Unity Connection to notify next if notification to the device fails. If not, select Do Nothing. For each of the other recipients in the notification chain, you can repeat step 1 to setup the device till you reach the end of recipient list. Step 2 Chaining Message Notification Message notification can be set to “chain” to a series of notification devices if an attempt to send a notification to the first selected device fails. A failure occurs when a notification device is not answering or is busy and the retry attempts to reach that device using various options has also failed Do not configure SMTP devices for chaining message notification, except as the last device in the chain. Unity Connection does not detect notification failure for SMTP devices. Note Task List for Chaining Message Notification SUMMARY STEPS 1. For the first recipient in the notification chain, you need to set up the notification device in the following way: 2. For each of the other recipients in the notification chain, you can repeat step 1 to setup the device till you reach the end of recipient list. DETAILED STEPS Procedure Purpose Command or Action For the first recipient in the notification chain, you need to set up the notification device in the following way: Step 1 a. Find the user account or user template to configure with chaining notifications. System Administration Guide 193 Notifications Chaining Message Notification