/mcpConfiguring HTML-based Message Notification Unity Connection can be configured to send message notifications in the form of HTML template to an email address. The HTML-based templates can be selected and applied by the administrator to allow HTML notification for a device. To get the HTML notifications exactly as per the template defined by the administrator, the user’s email client must support the display of images and icons. For more information on whether your email client support the display of images and icons, refer to documentation of your email service provider. HTML notifications are supported with the following email clients: • Microsoft Outlook 2010 • Microsoft Outlook 2013 • Microsoft Outlook 2016 • IBM Lotus Notes • Gmail (Web based access only) The user must ensure to select the authentication or non-authentication mode as desired. Configuring the Authenticated and Non-Authenticated Mode If the administrator has created a template that includes images, icons, or status items, then the authentication mode ensures that the user authenticates with the Unity Connection credentials before the images are displayed in an email notification. The non-authentication mode does not prompt user for credentials and the embedded images or icons are displayed without authentication in the email notification. By default, the system is configured for the authentication mode. The administrator can configure the settings through Cisco Unity Connection Administration. Procedure Step 1 In Cisco Unity Connection Administration, select System Settings > General Configuration. Step 2 On the Edit General Configuration page, select the Authenticate Graphics for HTML Notification option to turn on the authentication mode and Save. Configuring Unity Connection to Send Voice Message as an Attachment with HTML Notification With Unity Connection 10.0(1) or later release, the administrator can configure Unity Connection to send the voice message as an attachment in the HTML notification to the user. Along with the link to access Unity Connection Mini Web Inbox through the HTML notification email, the user can now access the voice message System Administration Guide 205 Notifications Configuring HTML-based Message Notification