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Configure video services in Unity Connection. Ensure that the current video call is not exceeding 20 concurrent video sessions as supported in Unity Connection. Make sure that the video server with which Unity Connection integrates for the storage and retrieval of video messages and greetings is in the active state. Note For more information, see the Configuring Video Services section. 4. Configure video service accounts for Unity Connection users to access the video services. For more information on creating the video service accounts for Unity Connection users, see the Configuring Video Services Accounts section. You can also use the Bulk Administration Tool (BAT) to configure video service accounts. For more information on configuring video service accounts using BAT tool, see the Bulk Administration Tool section. Note 5. Configure the video resolution for video messages and greetings associated with a port group. For more information on configuring port group, see the Codec Advertising section in Telephony Integration chapter. 6. Configure the number of expiration days for video messages after which the video part of a video message get expired and only audio part is retained as a voice message. For more information on configuring message expiration policy, see the Message Recording Expiration section in the Message Storage chapter. You can also configure the Differentiated Services Code Point (DSCP) value for the video messaging on Telephony Configuration page of Cisco Unity Connection Administration. However, it is recommended to set the value of this parameter to the default unless a Cisco support engineer instructs otherwise. Note Installing and Configuring Cisco MediaSense Cisco MediaSense is a video server that integrates with Unity Connection to support the recording, playback, and storage of audio and video recordings. Procedure Step 1 Download and install Cisco MediaSense: For information, see the “Cisco MediaSense Installation” chapter of Installation and Administration Guide for Cisco MediaSense Release 9.0(1), available at http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/mediasense/901/inst_admin/CUMS_BK_IFE33F4B_00_mediasense-install-and-admin-guide_chapter_010.html. Step 2 Access Cisco MediaSense Administration: a) From a web browser on any computer in your Unified Communications network, go to http://servername/oraadmin. The servername is the IP address of the server where you have installed Cisco MediaSense. System Administration Guide 212 Video Installing and Configuring Cisco MediaSense