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Description of Output Report Name Includes user alias, the number of failed sign-in attempts for the user, credential type (a result of “4” indicates a sign-in attempt from the Unity Connection conversation; a result of “3” indicates a sign-in attempt from a web application), and the date and time that the account was locked. (Date and time are given in Greenwich Mean Time.) User Lockout Includes the user alias, display name, date and time when the user account was created. (Date and time are given in Greenwich Mean Time.) Unused Voice Mail Accounts Includes the following information for each call: • Name, extension, and billing ID of the user. • Date and time that the call occurred. • The phone number dialed. • The result of the transfer (connected, ring-no-answer (RNA), busy, or unknown). Transfer Call Billing Includes the following information, arranged by day and the extension of the user who placed the call: • Name, extension, and billing ID. • Date and time the call was placed. • The phone number called. • The result of the call (connected, ring-no-answer (RNA), busy, or unknown). • The duration of the call in seconds. Outcall Billing Detail Arranged by date and according to the name, extension or URI, and billing ID of the user who placed the call. It is listed 24 hours of the day with a dialout time in seconds specified for each hour span. Outcall Billing Summary Includes the following information for each call handler: • Total number of calls. • Number of times each key on the phone keypad was pressed. • Extension. • Invalid extension. • Number of times the after greeting action occurred. • Number of times the caller hung up. Call Handler Traffic Includes detailed information about all aspects of the configuration of the Unity Connection system. System Configuration System Administration Guide 252 Advanced System Settings Available Reports