/mcpContact Settings Contact settings includes configuring the contacts with alternate names and providing SMTP proxy addresses. Using Alternate names, contacts can be recognized using voice recognition functionality and setting up SMTP proxy address enables the IMAP client users to communicate with Unity Connection contacts or VPIM contacts. Alternate Names Alternate names are different versions of a name than what is listed in the corporate directory. For example, if a caller asks Unity Connection to dial “Mary Jameson,” which was the maiden name of Mary Brown, Unity Connection can reference this information and connect the caller to the correct user. Alternate names can be created for VPIM contacts, administrator defined contacts, and user defined contacts.You could also use alternate names to add phonetic spellings of hard to pronounce names. For example, you can add “Goolay” as an alternate name for the last name “Goulet”. SMTP Proxy Addresses Unity Connection uses SMTP proxy addresses to map the recipients of an incoming SMTP message sent from an IMAP client to the appropriate Unity Connection user or VPIM contact. If users use IMAP clients to send, reply to, or forward messages to VPIM contacts you should configure each VPIM contact with an SMTP address. Unity Connection handles SMTP messages sent to the contacts that are not associated with a VPIM location according to the option selected for the System Settings > General Configuration > When a Recipient Cannot Be Found setting. Note For example, when Robin Smith, whose email client is configured to access Unity Connection with the email address robin.smith@example.com, records a voice message in ViewMail for Outlook and sends it to chris.jones@example.com, Unity Connection searches the list of SMTP proxy addresses for robin.smith@example.com and chris.jones@example.com. If these addresses are defined as SMTP proxy addresses for the Unity Connection users Robin Smith and Chris Jones respectively, Unity Connection delivers the message as a voice message from Robin Smith to Chris Jones. Procedure Step 1 In Cisco Unity Connection Administration, expand Contacts and select Contacts. The Search Contacts page appears displaying the currently configured contacts. Step 2 Configure SMTP proxy addresses for contacts (For more information on each field, see Help> This Page): • To add SMTP proxy address for a contact: System Administration Guide 54 Contacts Contact Settings