/mcpIf only one codec is in the Advertised Codecs box, Cisco Unity Connection sends the media stream in that audio format. The phone system transcodes if it does not use this audio format. If two or more codecs are in the Advertised Codecs box, Unity Connection advertises its preference for the first codec in the list. It sends the media stream in the audio format from the list that the phone system selects. Step 5 Select Save. Step 6 (All integrations except SCCP) If you want to change the packet size that is used by the advertised codecs, on the Port Group Basics page, under Advertised Codec Settings, select the applicable packet setting for each codec in the Packet Size list, and select Save. Step 7 (Only SIP integrations) If you want to change the packet size that is used by the advertised codecs, on the Port Group Basics page, under Advertised Codec Settings, select the applicable packet setting for each codec in the Packet Size list, and select Save. For both the audio and video calls, change the packet size for the codecs G711, G729, and G722 in Cisco Unified Communications Manager and the remaining codecs is changed in Cisco Unity Connection Administration. Note In SIP integration, you can also send comfort noise packets through telephony. For information on how to send comfort noise packets, see Configuring Unity Connection to Send Noise Packets section. Step 8 On the Port Group menu, select Search Port Groups. Step 9 Repeat Step 2 through Step 8 for all remaining port groups that belong to the phone system integration for which you want to change the audio format of the media stream. Configuring Unity Connection to Send Comfort Noise Packets every second during Record In SIP integration, you can configure Unity Connection to send comfort noise packets through telephony interface. Do the following procedure for configuring Unity Connection to send comfort noise packets: Procedure Step 1 In Cisco Unity Connection Administration, navigate System Settings > Advanced > Telephony. On the Telephony Configuration page, check the Vad Enabled check box. Note By default, VAD is enabled on the system. Step 2 Execute below CLI command: run cuc dbquery unitydirdb execute procedure csp_configurationmodify(pfullname='System.Mixer.EnableSendSIDPacketsDuringRecord',pvaluebool=1) Step 3 Restart Connection Mixer service for the changes to take effect. It is recommended to peform the given steps during off peak hours as it require restart of a "Connection Mixer" critical service. Caution System Administration Guide 77 Telephony Integration Configuring Unity Connection to Send Comfort Noise Packets every second during Record