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This section describes voice problems where the voice sounds garbled. Choppy Voice G Clipped Voice G Robotic Voice G Synthetic Voice G Underwater Voice G Choppy Voice Symptom - Choppy voice describes the sound when there are gaps in the voice. Syllables appear to be dropped or badly delayed in a start and stop fashion. Note: Other terms used to describe this sound are clipped voice or broken voice. In this document, clipped voice refers to a different concept altogether as detailed in the Clipped Voice section. Cause - Common causes are consecutive packets that are lost or excessively delayed, such that DSP predictive insertion cannot be used and silence is inserted instead. For example, delay inserted into a call through contention caused by a large data packets. Choppy Voice Symptom Recording Control Recording without the Symptom Choppy Voice Snippet Recor Clipped Voice Symptom - Clipping is where words are cut off. It can occur at the front-end or tail-end of a word. Sometimes it occurs at the beginning of a sentence. Note: The term clipped voice is used in a few different contexts. Sometimes it refers to the sound described in this document as choppy voice. Clipped voice is sometimes used to reference distortion caused to the signal when a sound is heavily amplified. In this document, that symptom is described as fuzzy voice. Cause - A common cause for clipped voice is VAD. Front-end Clipped Voice Symptom Recording Control Recording without the Symptom Front-end Clipped Voice Snippe Recording Robotic Voice Symptom - Robotic voice and synthetic voice are to some degree interchangeable. Cisco bug ID CSCdx36894 (registered customers only) is commonly described in TAC cases as robotic voice. Therefore, this term is used in this document. However, it is really a special case of synthetic voice.

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