McDewey

Cause - Loud voice is usually caused by too much gain on the signal, possibly introduced at one of a number of points in the network. For example, the signal can be overdriven from the PBX or high gain through the Cisco Unity TSP setting. This is the same as fuzzy voice, but the distortion is not perceived. Loud Voice Symptom Recording Control Recording without the Symptom Loud Voice Snippet Recording Muffled Voice Symptom - Muffled voice sounds similar to when you speak with your hand over your mouth. Cause - A common cause is an overdriven signal or some other cause that eliminates or reduces signal level at frequencies inside the key range for voice (between 440 and 3500). Muffled Voice Symptom Recording Control Recording without the Symptom Muffled Voice Snippet Record Soft Voice Cause - Soft voice is usually caused by too much attenuation on signal possibly introduced at one of a number of points in the network (such as voice gateway when trying to reduce echo or Cisco Unity AGC settings for 3.1(3)). Soft Voice Symptom Recording Control Recording without the Symptom Soft Voice Snippet Recording Tinny Voice Symptom - Tinny voice is similar to when you listen to an old-fashioned wireless broadcast. Cause - A common cause is an overdriven signal, or some other cause that eliminates or reduces signal level at frequencies outside the key range for voice (less than 440 and greater than 3500) but important to the richness of the voice. Tinny Voice Symptom Recording Control Recording without the Symptom Tinny Voice Snippet Recording Common Problems Hearing Sound Files This section describes common problems encountered when you listen to sound files and the workarounds. The Sound Player Buffers While Playing If your sound player does not buffer the whole file before you play it and network congestion is