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Cisco E-LLW Devices covered Applies to Cisco Catalyst 9200 Series switches. Warranty duration As long as the original customer owns the product. End-of-life policy In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance. Hardware replacement Cisco or its service center will use commercially reasonable efforts to ship a replacement for NBD delivery, where available. Otherwise, a replacement will be shipped within 10 working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times might vary depending on customer location. Effective date Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco). TAC support Cisco will provide during business hours, 8 hours per day, 5 days per week, basic configuration, diagnosis, and troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the originally purchased Cisco Catalyst 9200 Series product. This support does not include solution or network-level support beyond the specific device under consideration. Cisco.com access Warranty allows guest access only to Cisco.com. Cisco services for next-generation Cisco Catalyst switches Achieve infrastructure excellence faster and with less risk. Cisco Catalyst 9000 Switch Services provide expert guidance to help you successfully deploy, manage and support the Cisco Catalyst 9000 switches. With unmatched networking expertise, best practices and innovative tools, we can help you reduce overall upgrade, refresh, and migration costs as you introduce new hardware, software and protocols into the network. Offering a comprehensive lifecycle of services – from implementation, optimization, technical and managed services – Cisco experts help you minimize disruption and achieve operational excellence to extract maximum value from your Cisco Networking cloud ready infrastructure. Learn more about Cisco Services for Enterprise Networks. Optics online reference Cisco Catalyst 9200 Series switches support a wide range of optics. Because the list of supported optics is updated on a regular basis, consult the tables available here for the latest SFP+ and SFP compatibility information: https://tmgmatrix.cisco.com