/mcpUsage Guidelines For the utility to run successfully, ports 6603, 6604, and 6605 must be opened on any firewalls that are configured between the nodes on the IM and Presence Service clusters. This is not required for the normal operation of the IMDB. Requirements Command privilege level: 0 Allowed during upgrade: Yes Applies to: IM and Presence Service utils diagnose This command enables you to diagnose and attempt to automatically fix system problems. utils diagnose { fix | list | test | version } [module_name] utils diagnose { module } [module_name] [container_name] Syntax Description Description Parameters Runs all diagnostic commands and attempts to fix problems. fix Lists all the diagnostic commands available for HCS services. hcs Lists all available diagnostic commands. list Runs a single diagnostic command or group of commands and attempts to fix problems. module Runs all diagnostic commands but does not attempt to fix problems. test Displays the diagnostic framework version. version Specifies the name of a diagnostics module. module_name Specifies the name of container. This is applicable only for the module parameter. Note Specifiy the container name, it runs the diagnostic module inside the container, if containers are running. container_name Command Modes Administrator (admin:) Requirements Command privilege level: 0 for version and 1 for all other parameters Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager, and Cisco Unity Connection Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 15 and SUs 282 Utils Commands utils diagnose