/mcpC H A P T E R 4 Cisco Unified Mobility • Cisco Unified Mobility Overview, on page 13 • Cisco Unified Mobility Prerequisites, on page 16 • Cisco Unified Mobility Configuration Task Flow, on page 17 • Cisco Unified Mobility Call Flow, on page 35 • FMC Over SIP Trunks Without Smart Client, on page 35 • Hunt Group Login and Logout for Carrier-Integrated Mobile Devices, on page 36 • Cisco Unified Mobility Interactions, on page 37 • Cisco Unified Mobility Restrictions, on page 38 • Cisco Unified Mobility Troubleshooting, on page 42 Cisco Unified Mobility Overview Cisco Unified Mobility offers a set of mobility-related features that allow users to interact with Unified Communications applications no matter where they may be, or which device they are using. Whether the device you are using is a home office phone, a dual-mode Cisco Jabber on iPhone or Android client over a WiFi connection, or a mobile phone from another cellular provider, you can still access Unified Communications features and have the call be anchored in the enterprise. For example, you can answer a call that is directed to your enterprise number from any of your configured phones and then transfer the call to your mobile phone, allowing you to continue an in-progress conversation as you are leaving the office. Benefits of Cisco Unified Mobility Most of the mobility features offer call anchoring within the enterprise–even if the call is placed to or from a mobile device, the call is routed through an enterprise gateway. This provides the following benefits: • Single enterprise phone number and voicemail for all business calls, regardless of which device you are using, and whether you are in the office or out of the office. • Ability to extend business calls to a mobile device and have the call still be handled as if it were your office phone. • Calls placed from mobile devices are anchored to the enterprise and routed through an enterprise gateway. This provides access to UC mid-call features, centralized billing and call detail records, and potential cost savings from avoiding expensive cellular networks. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 13