McDewey

Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

Page 211

↗ View in doc context
page
211
source
cucm/v15/feature-config-guide/feature-config-guide.md
chunk_id
cucm::v15::feature-config-guide::feature-config-guide::165

Note Automatic Configuration for intercom applies only when using the Manager Assistant intercom feature for the Cisco Unified IP Phones 7940 and 7960. Step 9 Click Save. If you checked the Automatic Configuration check box and the service parameters are invalid, a message displays. Ensure that the service parameters are valid. Upon successful completion of the automatic configuration, the manager device resets. If you configured a device profile, the manager must log out and log in to the device for settings to take effect. Configure Assistant Line Appearances for Proxy Line A proxy line specifies a phone line that appears on the assistant Cisco Unified IP Phone. Manager Assistant uses proxy lines to manage calls that are intended for a manager. The administrators can manually configure a line on the assistant phone to serve as the proxy line, or you can enable the Automatic Configuration check box to generate a DN and to add the line to the assistant phone. 1. Make sure that you configure manager information and assign an assistant to the manager before you configure assistant information for an assistant. 2. If you want to automatically configure proxy line on the assistant phone, configure the service parameters in Proxy Directory Number Range and Proxy Directory Number Prefix sections. Note Procedure Step 1 From Cisco Unified CM Administration, choose User Management > End User. Step 2 Click Find. Step 3 Click on the user name to display user information for the chosen assistant The End User Configuration window is displayed. Step 4 From the Related Links drop-down list, choose Assistant Configuration and click Go. Note The system automatically sets the softkey template and intercom line on the basis of the Cisco IP Manager Assistant service parameter settings when the Automatic Configuration check box is checked. In addition, the system also sets Auto Answer with Speakerphone for intercom line. The Assistant Configuration window is displayed. Step 5 From the Device Name drop-down list, choose the device name to associate with the assistant. Step 6 From the Intercom Line drop-down list, choose the incoming intercom line appearance for the assistant. Step 7 From the Primary Line drop-down list, choose the primary line for the assistant. Step 8 To associate the manager line to the assistant line, perform the following steps from the Manager Association to Assistant Line selection box: a) From the Available Lines drop-down list, choose the assistant line that will be associated with the manager line. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 169 Call Center Features Configure Assistant Line Appearances for Proxy Line