/mcpInteraction Feature Manager Assistant provides statistical information in the CDR Analysis and Reporting (CAR) tool and provides a summary of changes to configurations in a change log. The administrator can view a summary of changes that are made to the Manager or Assistant Configurations in Unified CM AssistantChangeLog*.txt. A manager can change defaults by accessing the Manager Configuration from a URL. An assistant can change the manager defaults from the Assistant Console. For information about the URL and Manager Configuration, see the Cisco Unified Communications Manager Assistant User Guide. When the manager or assistant makes changes, the changes are sent to a log file called ipma_changeLogxxx.log. The log file resides on the server that runs the Cisco IP Manager Assistant service. Use the following command to obtain the log file: file get activelog tomcat/logs/ipma/log4j/ For more information about downloading the log file, see the Cisco Unified Real -Time Monitoring Tool Administration Guide. Reporting tools Manager Assistant supports call-completion statistics and inventory reporting for managers and assistants. The CAR tool supports call-completion statistics. Cisco Unified Serviceability supports inventory reporting. For more information, see the following guides: • Cisco Unified Serviceability Administration Guide • Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager CDR Analysis and Reporting The following points describe the interactions between Manager Assistant with shared line support and MLPP: • The system preserves call precedence in the handling of calls by Manager Assistant. For example, when an assistant diverts a call, the system preserves the precedence of the call. • Filtering of precedence calls occurs in the same manner as all other calls. The precedence of a call will not affect whether a call is filtered. • Because Manager Assistant does not have information about the precedence of a call, it does not provide any additional indication of the precedence of a call on the Assistant Console. Multilevel Precedence and Preemption (MLPP) Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 189 Call Center Features Manager Assistant Interactions